Utility of Key Performance Indicators (KPIs) in Access Plans

Indicators are statistical values used to measure current conditions and to forecast trends and outcomes.

Indicators serve as statistical values for assessing current conditions and predicting future trends and outcomes. A leading or proactive indicator acts as a precursor to future success, whereas a lagging or retrospective indicator reflects the organization’s past performance in achieving results. In other words, it helps identify patterns that led to a specific level of performance (1).

Key Performance Indicators (KPIs) are critical metrics that track progress toward a defined goal or outcome. Managing with KPIs often involves improving leading or proactive indicators, which in turn generate long-term benefits (1).

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